The sale was completed on 1 June 2022.

No, all features and benefits of your Diners Club products/ facilities, will continue to be issued by Diners Club Pty Ltd as they are today.

No, except that your companion Mastercard is now issued by NAB.

No action is required from you. Continue to enjoy your Diners Club products as we embark on this exciting journey of becoming part of NAB.

From May onwards, Diners Club customers were advised of NAB's acquisition via either letters to postal address, email address or phone numbers associated with your Diners Club Account.

Yes. Please contact us on 1300 360 060 and we will happily send you a copy of the acquisition notification.

Your Account/facilities will remain as Diners Club Australia. You do not need to make any changes.

Our marketing material remains the same. We will happily send you any current marketing material so you can continue to promote Diners Club to your valued customers.

No. There are no changes for you as a Diners Club or NAB customer. You will not be able to access your Diners Club Accounts via any NAB application or online banking portal as they are separate business services.

For any Diners Club related questions, continue to contact our Diners Club customer support teams, or your Diners Club Relationship manager if you have one. For all queries, you can contact us via dinersclub.com.au/contact.htm

Yes, from 1 June 2022, you have the protection of NAB's Privacy Policy ensuring your customer information (including your personal, sensitive and credit-related information) is handled safely. The policy also sets out how to request access to your information or make a privacy-related enquiry or complaint.

Citi has provided NAB with a licence to use the Citi brand from 1 June 2022. Citi will also provide some services to NAB for a transition period after the transfer. This means Citi may continue to have some involvement with your Diners Club products and services. Citi's Privacy Policy can be viewed at www.citibank.com.au/nab-privacy/

No. Your current marketing and contact preferences will remain the same. Should you wish to change these, feel free to contact us. For all queries, you can contact us via dinersclub.com.au/contact.htm

No, your terms and conditions are not changing.

No. There are no fees associated with NAB's acquisition of Diners Club Pty Ltd.

No, the fees associated with your Diners Club product will not change as a result of the sale.

No. There are no changes to your direct debits on your Account. You don't need to do anything.

Continue to pay your Account as you normally do. Direct debit charge can be arranged too. To request this, please visit www.dinersclub.com.au/forms and choose the corresponding Direct Debit Form (Personal or Corporate) and send it back to us.

Yes. Please continue to access Card Services Direct Online for your Diners Club Account at www.cardservicesdirect.com.au

Yes. Your login details will remain the same and there will be no changes to your Diners Club Mobile App access.

Yes. Your Global Vision^® reporting access remains unchanged. This includes your login details and saved reporting variables that you may have setup.

At this stage there are no plans to implement any of NAB's features and benefits to Diners Club's offering of products.

Yes. If you belong to a Diners Club rewards program, nothing changes. You will continue to have access to your rewards on our website at https://www.dinersclubrewards.com.au/

No. You will continue to enjoy the features and benefits of your Diners Club Card and Accounts without any changes.

We're always happy to assist with any questions you may have.

For Cardmember Enquires - 1300 360 060

For Merchant Enquiries - 1300 656 689

You can also contact your relationship manager if you have one.

There will be no changes to how you can apply. Please visit our website www.dinersclub.com.au and locate the products you wish to apply for. Simply hit "Apply Now" and fill in the desired application form. Alternatively, you can email our Premium Service Team at [email protected] for assistance.

No. Your Account number and card/PIN will remain the same. No new card is being sent to you.

No. Any limits / cash access / merchant blocking on your cards will remain the same.

No. Continue to enjoy your Diners Club products as you normally do.

Not at this stage. Please continue to use our current customer support services. For all queries, you can contact us via dinersclub.com.au/contact.htm

Yes. Several ATM operators in Australia now offer fee-free withdrawals. Please ensure you check the ATM for any fees before completing a transaction.